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CoreGro Real Estate Privacy Policy

 

This Privacy Policy ("Policy") is designed to help you understand what personal information CoreGro Real Estate ("CoreGro", "we", "us", or "our") collects, why we collect it, how we use it, and with whom we share it. It also explains the rights you have in connection with your personal information, including how to contact us or make a complaint.   

 

1. Personal Information

Personal information refers to information about a living person that identifies that person. We may collect, use, and process different types of personal information about you, depending on how you interact with us. This may include:

  • Contact Information: Your name, title, postal address, telephone number, and email address.

  • Identification Information: Information to verify your identity, such as your date of birth, national identification number, passport details, or driver's license number (where permitted by law).

  • Financial Information: In certain circumstances, we may collect your bank account details for processing payments or dividends.

  • Property Information: Details about properties you are interested in buying, selling, or renting, such as location, size, and features.

  • Usage Information: Information about how you use our website and services, such as the pages you visit and the searches you perform. This information may be collected through cookies and other tracking technologies.

 

2. How We Collect Personal Information

We may collect personal information from you in a variety of ways, including:

  • Directly from you: When you contact us through our website, email, phone, or in person.

  • From third-party sources: We may collect personal information about you from public records or from third-party service providers that we work with.

  • Through our website: We may collect information about your use of our website through cookies and other tracking technologies.

 

3. How We Use Your Personal Information

We use your personal information for a variety of purposes, including:

  • To provide you with the real estate services you request.   

  • To manage our relationship with you and to comply with our legal or regulatory obligations arising from it.

  • To send you marketing communications, but only with your consent.

  • To improve our website and services.

  • To prevent fraud and other illegal activities.

 

4. Legal Basis for Processing Personal Information

We will only process your personal information where we have a lawful basis to do so. The lawful basis will depend on the specific purpose for which we are using your information. In most cases, the lawful basis will be one of the following:  

  • Contract: Where we need to process your personal information to perform a contract with you.

  • Consent: Where you have consented to us using your personal information for a specific purpose.

  • Legitimate Interests: Where we have a legitimate interest in using your personal information, such as for marketing purposes or to improve our website and services. We will only use your personal information for legitimate interests where those interests are not overridden by your rights.

 

5. Sharing Your Personal Information

We may share your personal information with third-party service providers who help us to provide our services. These service providers may be located in the United States or other countries. We will only share your personal information with third-party service providers who have agreed to comply with strict data protection requirements.   SMS Consent or phone numbers are not shared for the purpose of SMS with third parties or affiliates.

We may also disclose your personal information to law enforcement agencies or regulatory bodies if required by law or if we believe that such disclosure is necessary to prevent fraud or other illegal activities.   

 

6. Data Security

We have implemented appropriate security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee the security of your personal information.   

 

7. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. When it is no longer necessary to retain your personal information, we will delete it securely.   

 

8. Your Rights

You have a number of rights in relation to your personal information under South African law, including the right to:

  • Access your personal information.

  • Request that we rectify any inaccurate personal information.

  • Request that we erase your personal information.

  • Restrict the processing of your personal information.

  • Object to the processing of your personal information.

  • Withdraw your consent (where you have given your consent for us to process your personal information).   

If you wish to exercise any of these rights, please contact us using the contact details below.   

 

9. Complaints

If you have any complaints about the manner in which we are using your personal information, you may contact the Data Controller at info@coregro.com or at  153 E Flagler Street #116, Miami, Florida, 33131.

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